Melisa Sánchez

Benchmarking

Evaluated banking apps

BBVA, Santander and Nu

Operations

  • Add a new contact
  • Make a transfer
  • Find branches/ATMs

Objectives

  • Evaluate usability and efficiency
  • Assess security
  • Analyze accessibility
Benchmarking analysis boardBenchmarking analysis boardBenchmarking analysis board
Link to Miro